“We’ve adapted our services like never before, this pandemic won’t stop us safely supporting home buyers and sellers across Cardiff.”
Joanne Whitehead, head of the property team at leading legal firm Watkins & Gunn, said the award-winning firm is open for business thanks to a series of unique health and safety adaptations that have been introduced during lockdown.
The manager, whose seven-strong team specialises in all aspects of residential and commercial sales, said the firm has introduced innovative electronic and contactless measures, to enable buyers to progress with property transactions safely.
These include contact-free conveyancing, which Watkins & Gunn began introducing prior to the coronavirus outbreak, electronic signatures of client care papers, electronic ID checks via a mobile app, online questionnaires, and frequent email and telephone contact from solicitors to consistently support clients.
Ms Whitehead, who has overseen the team for two years, said she was “incredibly proud” of the efficient service her team is delivering at such unprecedented times.
She said: “As a team, our focus has always been to offer the highest standard of service to our loyal clients.
“While the world has changed in the past few months, our mission has remained the same, and we have adapted our offering to ensure our clients get the very best service, in the safest way.
“We have introduced a number of contactless services, such as a highly innovative contact-free conveyancing and electronic ID service, to ensure that the sales process our clients entrust us with, remains as smooth as possible.
“The safety of our clients and staff is our priority, and we assure all our clients that every care has been taken to safeguard their wellbeing, while our experts progress their transaction.
“I’m extremely proud of my highly skilled team, who have adopted these new measures seamlessly thanks to their dedication to our clients.”
Watkins & Gunn, which has offices in Llandaff in Cardiff, Newport and Pontypool, has a long history of adapting to and meeting its clients’ after being established over 100 years ago.
Its property team was among the first to be created, with its solicitors specialising in all matters of property law, including residential and commercial purchases and sales, leasing and re-mortgaging, along with Wills and Probate.
Over the years, its leading property team has grown and diversified to incorporate the latest technology, utilising bespoke systems and online services to provide an expert offering.
Ms Whitehead said: “We have an experienced and dedicated mix of individuals here, who are well versed in all areas of property law.
“They are fully prepared to support all our current, and prospective, clients through all their evolving needs during this time.
“We are always happy to speak to our clients at short notice, as we recognise that property transactions require a more flexible approach.
“While the way we meet up with clients has changed to incorporate safety measures, our commitment to our clients has not. We look forward to welcoming you to Watkins & Gunn to support all your property needs.”
Watkins and Gunn Solicitors are Newport, Cardiff and Pontypool Solicitors offering a wide range of legal services, including Accident Claims, Medical Negligence, Wills and Probate, Criminal Law, Road Traffic Law and Property among many others.
For more information, visit https://www.watkinsandgunn.co.uk/